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 Beta announcement of new Cryptocloud forum

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Pattern_Juggled
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PostSubject: Beta announcement of new Cryptocloud forum   Mon Dec 17, 2012 7:18 pm

Ok folks, at long last the new Cryptocloud discussion forums are available for pre-beta testing and tweaking. The direct URL for these permanent new forums will be forum.cryptocloud.com - although that won't be mapped until the formal launch in a couple of weeks. For now, you can access the new place via this numeric IP link (which is: http://209.140.27.220 ).

Yes, it's been a long time coming. The welcome thread is up and running, and has a bit more information about the upcoming migration process.

There's been quite a bit of frustration around here in recent weeks. I'm with you on that. Let's get moved over to our new home, and get things back up and running as they have in years past. No hype, no bullshit - just solid, reliable, no-compromise service. The rest is merely a distraction.

I am spearheading the migration process myself, along with our tech crew. We're doing our best to scrape the content from this forum and populate the permanent one with it - but I cannot guarantee that will be comprehensively successful. Worst-case, we will be manually migrating threads one by one. If you re-create your registered account at the new place, via this link, it'll really speed the process.

Time to once again do big things,

- PT_JD



Last edited by Pattern_Juggled on Wed Dec 26, 2012 3:00 am; edited 1 time in total
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wearehidden

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PostSubject: Re: Beta announcement of new Cryptocloud forum   Sat Dec 22, 2012 6:49 am

hey i got a SQl error when i tried signing up for user_field birthday not value of 1584

:/


also is there anyway your goingto get the openvpn client fixed and pptp servers back up soon/
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PostSubject: Re: Beta announcement of new Cryptocloud forum   Sat Dec 22, 2012 9:44 pm

wearehidden wrote:
hey i got a SQl error when i tried signing up for user_field birthday not value of 1584

Thanks for the tip - fixing right now. We've done some mods to the backend database to keep things as stable and secure as possible, and there's still a few bugs shaking out of the final schema.

Quote :
also is there anyway your goingto get the openvpn client fixed and pptp servers back up soon/

I'm going to go ahead and open this as a new thread in the new customer support forum, and start pushing information into it over there...

Cheers,

{edited to add: we'll email you login creds for the new account at the new forum, once we've shook that signup bug out of the DB Idea}


Last edited by Pattern_Juggled on Sat Dec 22, 2012 10:02 pm; edited 2 times in total (Reason for editing : additional info)
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PostSubject: testing, testing...   Wed Dec 26, 2012 1:10 am

So folks, just a reminder: there's a shiny new customer forum up and running on a nice, well-secured machine... just waiting for you to fill it with your ideas, advice, suggestions, and critiques.

No, it's not yet "officially" launched - that's likely to happen early next week - but it's up and running and testing has gone well thus far. So let's call it beta phase at this point: not publicly announced, but running in production status.

We did have a few hiccups in new member registration; I believe those are all resolved at this point. Heck, we've even had our first registration from a Russian porn spambot... so that's a sure sign things are running right! geek (there's a raft of anti-spam mods running on the new machine, so we're curious to see how they handle our new bot friends)

Things won't lock down here for the time being, and I'm still replying to threads here... but the writing is on the wall. And the writing says: The Migration Is Coming...

afro

Cheers,

- Pt_jD
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PostSubject: Re: Beta announcement of new Cryptocloud forum   Wed Dec 26, 2012 1:19 am

...and the direct link to the subforum for customer support is right here - if you happened to be wondering...

Cheers,

- Pt_jD
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PostSubject: Re: Beta announcement of new Cryptocloud forum   Sun Dec 30, 2012 6:00 am

As per this announcement thread, the new billing and customer management interfaces are both up and running. There's a heap of extra data in that thread, so if you're curious head over for a look. study
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h1443206



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PostSubject: Re: Beta announcement of new Cryptocloud forum   Sun Dec 30, 2012 2:10 pm

pt, for some reason, i can't sign up for the new boards. it never sends me an email, so i'm still using this forum, and as such, i need some help in canceling my account. info on that is in this thread here:
http://cryptocloud.forumotion.com/t81-the-knowledge-base-for-canceling-an-account-is-outdated-please-cancel-my-account
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PostSubject: Re: Beta announcement of new Cryptocloud forum   Sun Dec 30, 2012 9:54 pm

h1443206 wrote:
pt, for some reason, i can't sign up for the new boards. it never sends me an email, so i'm still using this forum, and as such, i need some help in canceling my account. info on that is in this thread here:
http://cryptocloud.forumotion.com/t81-the-knowledge-base-for-canceling-an-account-is-outdated-please-cancel-my-account

I've just gone through and auth'd a bunch of newly-registered folks over at the new forum so if you were one of those then you're live over there.

In any case, drop us an note (support@cryptocloud.com) and I'll make sure it's processed by the customer service folks right away.

And, yes, the Knowledgebase needs some updates since there's... a bunch of new knowledge as a result of the new Cryptocloud Dashboard going live. Thus the existence of stale knowledge - which shall be brought current in due course. Razz

- Pt_jD
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