Retired Cryptocloud forum
Retired Cryptocloud forum
Retired Cryptocloud forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.
Retired Cryptocloud forum

forum moved to permanent home at cryptocloud.org!
 
HomeHome  SearchSearch  Latest imagesLatest images  RegisterRegister  Log in  
Search
 
 

Display results as :
 
Rechercher Advanced Search
Keywords
delay
Latest topics
» time to move to our new home
Cancelling my account EmptyThu Jan 24, 2013 4:54 am by wearehidden

» time to move to our new home
Cancelling my account EmptyThu Jan 24, 2013 4:53 am by wearehidden

» time to move to our new home
Cancelling my account EmptyThu Jan 24, 2013 4:53 am by wearehidden

» time to move to our new home
Cancelling my account EmptyThu Jan 24, 2013 4:53 am by wearehidden

» LA Server performing better lately
Cancelling my account EmptyWed Jan 02, 2013 2:19 pm by Apococrypto

» ubuntu 12.04 openvpn timeout
Cancelling my account EmptySun Dec 30, 2012 10:23 pm by Pattern_Juggled

» The knowledge base for canceling an account is outdated (please cancel my account)
Cancelling my account EmptySun Dec 30, 2012 10:09 pm by Pattern_Juggled

» Beta announcement of new Cryptocloud forum
Cancelling my account EmptySun Dec 30, 2012 9:54 pm by Pattern_Juggled

» Crytpo Cloud password authentication issue problem again
Cancelling my account EmptyFri Dec 28, 2012 3:59 pm by Pattern_Juggled

March 2024
MonTueWedThuFriSatSun
    123
45678910
11121314151617
18192021222324
25262728293031
CalendarCalendar
Affiliates
free forum


 

 Cancelling my account

Go down 
2 posters
AuthorMessage
thejester




Posts : 1
Join date : 2012-12-15

Cancelling my account Empty
PostSubject: Cancelling my account   Cancelling my account EmptySat Dec 15, 2012 10:56 am

I've been using cryptocloud for about a year. I've found the connection to be reliable and the speeds good.

However, I've decided to cancel my account. The admin seem to have abandoned the site. How can I trust you to securely maintain your servers if you can't respond to your customers queries? As others have mentioned in the forums the customer support is atrocious for a premium service! It's just a real shame that a service like cryptocloud that is technically very good has been neglected and allowed to die from indifference.

On attempting to cancel I'm met with a critical database error on attempted login so I can't even do that!

Kind regards

Back to top Go down
Pattern_Juggled
Admin
Pattern_Juggled


Posts : 57
Join date : 2012-08-04

Cancelling my account Empty
PostSubject: Re: Cancelling my account   Cancelling my account EmptyThu Dec 20, 2012 4:45 am

J -

I've taken the liberty of screenshotting your post, and putting it in a pinned "how fucked things got" thread in the staff subforum of our new customer forum. Because, yeah, things got pretty fucked.

They're getting fixed now. Permanently.

I offer you my regrets for the bad times this fall, for whatever it's worth. There's a story behind it, not that anyone really cares. But, ironically enough, it's going to end up being told in a rather public way early in 2013. Can't say more, for now, but when you see it you'll think "oooh, so that's what he was referencing."

All the best to you. If you still have cancellation drama, drop me an email (PatternJuggled<a><t>gmail<dot>com) and I'll get it done myself if I have to.

Regards,
Back to top Go down
http://2600.com
 
Cancelling my account
Back to top 
Page 1 of 1
 Similar topics
-
» The knowledge base for canceling an account is outdated (please cancel my account)
» Can't login to my account
» my affiliate account email was hacked

Permissions in this forum:You cannot reply to topics in this forum
Retired Cryptocloud forum :: Cryptocloud.org :: General Discussion-
Jump to: