- K2ray wrote:
- Would like to know why haven't received a confirmation email that password and username are ok to sign back into Cryptocloud's VPN service (currently not working). Was I suppose to start a new account rather than use old dormant one (which btw shows I have many unpaid invoices eventhough I was supposedly transferred to Encrypta late last year). Please some get back to me ASAP. Thank you.
I've been wondering about the Encryptica/Cryptocloud relationship myself so I threw a question over the transom to see what comes back. I'm told there's some work being done behind the scenes (thus far) to synchronize things better... which makes sense to me. Nothing official announced as-yet, but I get the sense there will be in the near future.
In the meantime, have you put a ticket in to the Cryptocloud helpdesk
? I'd suggest you do that as they seem to be quite good about getting to those quickly. If that doesn't
work, PM me here & I'll make sure you get connected with someone who can make things right.
Nobody likes to have a hassle right after signing up - let's see if we can't get this cleared up and ensure it's no hassle for other folks in the future.Pt_Jd